Please be Assured that your Sensitive Information is Secure when Using our Website.
You security of information is of utmost importance to us. That is why we take a number of precautions to protect you.
Your credit card information will only be passed on to industry leading merchant service providers. These providers are all at the leading edge of data security any information that is transferred is encrypted using SSL (secure sockets layer) technology. When you are using a secure connection you will see the https: indication in your address bar, the “s” indicating your communication is secure.
According to the Federal Trade Commission, your liability for unauthorized charges is limited to $50 (USD), providing you follow your credit card issuer's procedures for disputing charges you haven't authorized. We are confident you will never have this difficulty related to our website and, as a guarantee, we will cover the loss of $50 that you may have to pay your bank as a result of transactions through this site. To learn more about your rights please review this informative FTC article
http://www.ftc.gov/bcp/conline/pubs/credit/fcb.shtm.
If you prefer not to use your credit card over the Internet, we provide the option to place an order over the phone or to deposit directly to one of our bank accounts. When using the direct deposit method, you may process bookings on the site as normal and you will have the option to select a money transfer. Instructions about paying by this method will be given to you as you complete the booking process.
Privacy Policy Statement
This web site is owned and operated by Thai Dragon Travel & Tours, a subsidiary of Mai Thai Enterprises Co., Ltd.
Our Thailand postal address is:
175/21 Chiang Mai Trade Center, Ratchadamneurn Road, Tambon Prasing, Amphur Muang, Chiang Mai, Thailand, 50200
We can be reached via e-mail at customersupport@thaidragon-tours.com
or you can reach us by telephone at +665-381-4870
Our Canada Postal Address is:
2114 32 Avenue S.W., Calgary, AB, Canada T2T 1W8
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages customers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used to improve the content of our Web page and used by us to contact customers for information purposes.
If you are receiving any unwanted e-mail from us, just let us know by contacting the e-mail address above or responding to any email you may receive.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending a brief email to the address above.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line or communications regarding holiday consultations when requested.
With respect to cookies: We use cookies to store visitor’s preferences.
With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server using Secure Sockets Layer encryption technology.
If you feel that this site is not following its stated information policy, you may contact The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org.
Our agents are anxious to assist you.